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Store Policies Don't want to use Credit Card Online?. Download Mail-In/Fax Order Form Now Updated 05-01-08 Payment - Payment on all website orders shall be made by credit card, check or money order. We accept Visa, MasterCard, American Express, Discover and PayPal Secured Services. Checks and Money Orders are accepted by mail accompanied by our PDF mail-in order form. You will safely enter your entire credit card number via the secure website server, which encrypts all submitted information. Your credit card will be charged upon order placement. Unless otherwise notified, your order will ship without further confirmation. If for some reason an item cannot be shipped, a refund for the item and its associated shipping fees will be processed within 3-5 days and you will be emailed a confirmation of such. Gift Cards Policies and Procedures - SteedShop.com Gift Cards are issued in amounts of $25, $50, and $100 increments. Gift Card is issued with unique ?promotion code? that can be used for on-line or telephone orders. Gift Cards can only be used once regardless of purchase amount, no balances can be carried. SteedShop.com takes no responsibility for Gift Cards that are lost, stolen, used improperly, or expired. Gift Cards are NOT REFUNDABLE or transferrable for cash. Gift Card cannot be used in addition to other promotions. Gift Card may not be able to cover certain shipping and handling charges for some items. User of Gift Card for on-line purchase will be required to have valid payment ability via credit card, check, money order, or PayPal Account. Unique ?promotion code? will be printed clearly on each Gift Card. Gift Cards are mailed via First Class Mail so allow proper time for shipping. NOTE: For security reasons, gift cards have an expiration date clearly posted on face of card. This date is typically 365 days from issue date. However, if for some reason a gift card expires before use, you may contact us within 30 days after expiration to request a 365 day extension. In no way do our gift cards lose their value over time or become subject to additional fees. We enacted this policy to protect the recipient of the card while also complying with various state laws. Shipping and Delivery - Orders of in-stock items will ship within 24-48 hours on business days. Some items may require additional time if out of stock back-ordered. In any case we recommend you consider a 3-14 day delivery time for all orders unless notified otherwise. If items are back-ordered for more than 2-weeks you will be notified by email address provided on your order. Some items will ship directly from manufacturer.
Shipping and Handling Charges - Standard shipping via USPS First Class, USPS Prioity and UPS Ground (7-10 days) is considered on all items available unless noted otherwise. The shipping charges are based on the the Continental United States only. International Orders and Shipments: We currently have shipping rates set up for shipment to Australia, New Zealand, Canada, and the UK. For other countries you must contact us prior to placing an order to get a shipping quote. If you place an order prior to getting a verified shipping quote, your order will be held until we can estimate and gain additional shipping funds. For foreign shipments we typically use USPS Global Priority which is average 6-8 days delivery time + customs clearance time. UPS Ground will be used on parcels weighing more than 20 lbs. We are not responsible for lost, stolen, damaged or delayed shipments outside the borders of the United States. Customs services, brokers, and private delivery services in foreign countries are not within our control or responsibility. If you would like to obtain additional insurance on a foreign order, contact us prior to placing your order at 480-626-1289. 9-5 Mon-Fri MST Due to unenforceable trade, security, and credit card fraud issues we elect not to honor online orders for some countries and regions. We will accept most foreign orders pre-paid by International Money Order provided that full quoted shipping fees, complete contact and shipping information is provided. Please note that, we cannot guarantee shipment in certain countries or regions and we reserve the right to refuse orders from certain countries or regions without cause. Contact us for shipping quote to countries other than Canada, UK, Australia or New Zealand, contact us BEFORE ordering for a shipping quote. For ordering by mail with international money order, use our downloadable mail-in orderform: Download Mail-In/Fax Order Form Now PLEASE NOTE: We declare full purchase value for customs on foreign orders - NO EXCEPTIONS It is a Federal Crime for us to falsify customs documentation by providing lower declared values in order lower a buyer's applicable customs fees and taxes. All applicable customs fees and taxes are the responsibility of the buyer. APO/FPO Shipping Addresses: We are sorry but we cannot ship to APO and FPO addresses. If such an address is provided as a shipping address we will default to the billing address provided. If no deliverable address is provided the order will be canceled and the funds returned.
Returns and Cancellations All sales are final. We do not generally allow returns and order cancellations. In the event the merchandise is found to be defective from the manufacturer we may replace item if still available or refund purchase where applicable. Damaged, defective or incorrect merchandise must be reported within five (5) days of receiving it. Some items such as electronic goods are warranted by the manufacturer and all service issues must be handled with them. If you are simply unsatisfied with your purchase, there are sometimes special circumstances where a return, cancellation or exchange may be accepted on in-stock items if it meets certain criteria we set. All returns or exchanges must be made within 30 days of receiving order. Examples of this might include apparel that does not fit. In these cases a 25% re-stocking fee may be assessed, shipping is not refundable, and buyer is responsible for return shipping. Items must be returned in the same condition in which they were sent prior to any refunds. If a full refund is in order, a credit for return shipping may be issued. Apparel must NOT have been washed or worn. Items must be returned in original packaging. Failure in any of these conditions will void refund or may result in additional charges. Some items such as special order merchandise and collector & antique items may not be returned. Wholesale and Quantity Orders - We proudly offer our products for resale and can put together custom discounts for quantity. Minimum order is $200 and certain qualifications may apply. Contact us for more details. Terms of Agreement - The agreement between Purchaser and Steed Publications shall consist of these Terms and Conditions and any specifications, or other written terms and conditions which are specifically incorporated in the Agreement. Any purchase order, acknowledgment of order by any means or other instrument of acceptance of the goods and services provided hereunder by Purchaser, shall be construed as an acceptance of this Agreement. Steed Publications hereby objects to any different or additional terms and conditions of Purchaser.
Time of Delivery - Promises of delivery of products or services are given as accurately as conditions permit and every effort will be made to make deliveries as scheduled. All shipping dates are based on receipt of firm orders with complete information contained therein. Steed Publications assumes no liability for damages arising out of failure to deliver material or services as scheduled. If shopping for an event or hard date, we recommend you plan your order early and inquire of "in-stock" status prior to placing your order.
Failure to Deliver Steed Publications shall not be liable for failure or delay in delivery services or products for any reason. This policy especially applies to International Shipments. See that section above.
Limitation of Liability - The liability of Steed Publications, its agents, employees, subcontractors and suppliers with respect to any and all claims arising out of the performance or non-performance of Steed Publications obligations in connection with the design, manufacture, sale, delivery, storage, installation and/or use of the products sold under the Agreement, or the rendition of services hereunder, whether based on warranty, contract, negligence, strict liability or otherwise, shall not exceed, in the aggregate, the net purchase price (excluding taxes and freight) for such products or services only. This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement.
Copyrights - are subject to the copyrights and other intellectual property rights of the manufacturers, their affiliated companies, and their licensors.
Trademark Notice - All trademarks displayed on this site are subject to the U.S. trademark rights of applicable manufacturers in the US and other jurisdictions, or are used under agreement in the US. These trademarks include, but are not limited to, product brand names (e.g., Ford, Lincoln, Mercury, Jaguar, Motorcraft), vehicle model names (e.g., Mustang, ), and logos and emblems. The unauthorized use of any trademark displayed on this site is strictly prohibited. B&I Dash Kits Policy: All sales are final. Because these are special "made-to-order" items there are NO returns allowed for dash kits unless items are materially defective and/or damaged in freight. All kits are inspected prior to shipment to assure quality and kits are complete. Kits are not returnable due to improper installation practices including but not limited to improper cleaning, incorrect temperature, incompatibility with other after-market items, etc. Refunds or returns will not be allowed due to ordering mistakes or misunderstandings on the part of the buyer. Make sure you order the proper kit for your particular car and that you chose the color you want. Colors and finishes shown on website are approximate. Due various computer monitor types and calibrations it is impossible to duplicate actual finishes and colors graphically. Therefore, no returns are allowed because the color or finish does not exactly match the graphic representation on our website. Kits are sold in complete sets only. If you damage one or more of the pieces during installation or due to wear, single replacement pieces are not available. Most important, if you have unanswered questions about dash kits, ask BEFORE you order. Diecast Cars and Collectible Product Warranty Policy: Due to varied manufacturing tolerances, procedures, irregularities and other conditions, diecast cars and other items deemed as "collectibles" are not warrantied for minor imperfections not caused by shipping damage. Because everyone has a different threshold of perfection in collecting, we assert that certain types of defects and imperfections are considered "normal" and will not be warrantied. These may include paint irregularities, imperfections in plastic parts, imperfect fit and finish, detail inconsistencies in specifications or authenticity to actual car, glue or color inconsistencies, or other minor manufacturing blemishes. Diecast cars and collectibles may be refunded or exchanged in some circumstances depending on the situation, but may be subject to a 25% restock fee and shipping may not be refundable or reimbursed. Some products or items deemed as "Collectibles" may be antique, used, or previously displayed items that are not warrantied whatsoever. If you have questions about a particular item and its perfection, please call before ordering. Packaging & Gift Boxes: We do not guarantee the integrity of the packaging, or "the box" on our die-cast cars, and other items that come in gift boxes or display boxes. Die-cast cars, watches, cologne and other products come from many manufacturers and suppliers who don't always make an effort to assure that the packaging or display box that the item comes in is in perfect order when we receive it. So, understand that we do guarantee the product for material or manufacturing defects but do not make any representation, warranty, or guarantee that the packaging will be perfect. Thus, there are no returns or exchanges because the box it comes it may be imperfect or damaged in some way. Promotional FREE Gift Items: All FREE Gift promotion items are subject to stock on hand and are considered an "At Will" item. Items are available while supplies last. Colors and variety of item(s) may be at random, We cannot guarantee a certain color or size. We reserve the right to substitute other items at equal or similar value, terminate promotion, whenever required due to changing promotions, stock on hand, or other stipulations.
SteedShop.com is a province of Steed Publications 6517 S. Kings Ranch Road PMB #116, Gold Canyon, AZ 85218
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